A family with three children from Romania went through a terrible experience while on vacation on the Greek island of Thassos.They made a desperate appeal to the Forum Thassos Facebook group."Hello, please help me!We arrived in Lumenas for accommodation and unfortunately they did not honor the reservation, we are with three small children, so we are looking for accommodation from today until August 3rd, we need six double rooms!Thank you!!", wrote the tourist.According to the group members, such situations began to be reported more and more often by tourists."I already have a fear.Especially since we are also coming with a small baby.I have emotions right now.So far we haven't experienced anything like this, but we were hoping that we wouldn't experience the same", said another user of the group."It's already kind of stinking.And on Booking I took a stake (also at the Greeks), but I pray, because from one day to the next there are no bathrooms.It's worse for those who have made reservations since winter / spring", said another"Yes, the Greeks, no matter how tolerant we are, are increasingly desperate to make money, not to miss anything.It is better for them to have two (customers-no) come once for the same accommodation, than to stay with the fear that no one will come.Thinking defect.Step...", said another tourist.Some time after reporting the problem and asking netizens for help, the family announced that the owners had fixed the problem.Several members of the Forum Thassos group say that these situations are becoming more frequent, unfortunately, to which Romanian tourists are subjected:"This is our problem as Romanians, we don't know how to ask for the money we pay them.I have not heard of any German, English or other nations who know what to ask for the money paid, to suffer such a thing, and if it happened they would file a complaint with all the competent forums"."Sometimes it's thorny, sometimes customers don't read all the conditions on the website, sometimes it happens to be a mistake ... it's not related to nationality, it happens everywhere.We call it bad luck.Just kidding, it's good that it's resolved," commented another netizen.EU consumer protection legislation does not regulate the conditions and consequences of canceling individual services, such as accommodation reservations.Thus, the rights of tourists depend on the national legislation that regulates contracts.However, tourists can contact the European Consumer Center in their country of residence who can, if necessary, liaise with the accommodation provider or booking platform in question.In order not to end up in such a situation, there is one simple thing that you can do: "Always, you must discuss (with the owners of the accommodation, no) the day before and have confirmation by email", claimed one of Facebook group users.Thus, tourists will not find that they arrive at the hotel/guest house and that, in fact, they do not have valid accommodations.Antena 3 news is also on Facebook or Google NewsDo you have images or information that could become news?Send us a message at 0744.882.200 on Whatsapp